ABOUT ERASED TAPES MUSIC

Erased Tapes Music is the publishing arm of Erased Tapes Records, focusing on avant-garde music which is widely regarded as very diverse in genres and styles.

The publishing company was founded by Erased Tapes Records on November 11, 2011 and is based in London with a small team run by Patrick Hanrahan. Its roster of contemporary music composers includes Englishman Greg Haines, film composer Michael Price, American songwriter Peter Broderick, Ukrainian continuous music pioneer Lubomyr Melnyk, London singer-songwriter Douglas Dare, guitarist Justin Lockey of the band Editors, electronic producer Ryan Lee West aka Rival Consoles and German sound designer Ben Lukas Boysen also known as Hecq.

Erased Tapes has become a meeting point and melting pot for innovative and imaginative musicians who knew there had to be somewhere they could call home.

“Very rarely do you encounter a label whose vision and support is so integral to the creation of the music they publish. Every note on Erased Tapes has got a piece of their soul in it, and it is a beautiful soul." – Michael Price

REQUEST A LICENSE

In order to use any work from our catalogue in your project, please complete the below master & synchronisation license request form.

6PDF FORM

COMMISSION WORK

If you would like to commission one of our composers to create bespoke work, please send us more information about your project via email.

CONTACT US

Erased Tapes Music
Publishing Ltd.

174 Victoria Park Road
London E9 7HD · UK

Company Reg. No. 07595196
VAT Reg. No. GB174527395
Director:  T. Robert Raths

+44 20 8533 4033

Ç EMAIL

TERMS

These are the general terms and conditions forming the basis of the legally binding agreement (`Agreement`) between you (`You / Your`) and Erased Tapes (`Us / We / Our`) and govern your access and use of the content and services (`Services`) offered by Us to You on this internet site, `www.erasedtapes.com/store` as such is part of `www.erasedtapes.com` (`Site`). You must accept, abide by and agree to this Agreement as presented to You and We reserve the sole exclusive right to change, alter, amend, vary, whether by addition or omission, the terms and conditions embodied in this Agreement at any time. You should read this Agreement on a regular basis as Your continued use of the Site shall constitute acceptance of any such changes, alterations, amendments or variations. After reading this Agreement, if you agree to its content please click `AGREE` however if you do not agree to its content please DO NOT click `AGREE` and refrain from using the Services provided by the Site.

SERVICE DESCRIPTION

The Site provides digital recordings of music, artwork, audio-visual material, software and other associated products that You may download in accordance with the terms and conditions of this Agreement. You are permitted to listen to samples (`Samples`) of audio clips and obtain digital downloads of sound recordings (`Tracks`) and audio-visual material (`Material`) (collectively `Content`). The Service is provided strictly on a personal use basis and none of its Content should be used for commercial use.

SYSTEM REQUIREMENTS

In order to use the Service You require a compatible computer, internet access and certain software. Any responsibility to pay any fees and expenses associated with the use of and / or connection to the Service using any of the above shall rest with You. From time to time You may have to obtain updates or upgrades in order to use the Service which shall also be done at Your expense. The Service is not part of any other product, and no purchase or obtaining of any other product shall be construed to represent or guarantee You access to the Service.

AGE REQUIREMENT

To register for the Service you must be 18 years of age. If You are over 13 years of age but under 18 years of age you must ask a parent or legal guardian to read this Agreement and click `AGREE` on Your behalf. Please note that if you are a parent or legal guardian you are responsible and liable for what Your child’s actions when using the Service.

OBJECTIONABLE MATERIAL

When using the Site and the Service You acknowledge and understand that You may encounter Content that may be deemed objectionable, indecent or offensive. You agree that Your use of the Service is at Your own risk and agree that We are is no way liable for Content that may be considered objectionable, indecent or offensive. Information provided by You.

In order to use the Service You agree to provide accurate, up to date and complete information as is required to register with the Service (`Registration Information`). You further agree to keep such information accurate, up to date and complete as and when required. If any information provided by You is false, incomplete or inaccurate We reserve the right to terminate Your right to use the Service. You agree that We may contact You via e-mail for any reason relating to Your account. You agree that We may store Your Registration Information in order to charge fees to Your credit card and maintain Your account. A condition of registration is that You provide Us with a method of payment in order to make purchases from the site, including access to downloads which we may offer for free from time to time, as introductory offers.

ACCOUNT SECURITY

You agree that it is Your responsibility to ensure the confidentiality and security of Your account. You agree to abide by all rules outlined in this Agreement and to notify Us immediately in the event of any unauthorized use of Your password and/or account. You shall not access or attempt to access an account You are not authorised to access. We shall not be responsible for any loss arising out of such unauthorized use and You agree to indemnify and hold Us harmless, including Our subsidiaries, agents, affiliates, partners, licensors, from any claim, liability, expenses, arising by way of such use.

USE OF SERVICE

You acknowledge that Your use of the Service provided is regulated by trademark, copyright and other intellectual property laws and You agree to abide by such laws at al times when using the Service. You agree not to:

(i) use the Services to send junk email, spam, chain letters, pyramid schemes or any other unsolicited messages, commercial or otherwise;

(ii) post, publish, distribute or disseminate material or information that is defamatory, infringing, obscene, indecent, threatening, abusive, harassing or unlawful;

(iii) post, publish, distribute or disseminate material or information that incites discrimination, hate or violence towards any person or group on account of their race, religion, disability, nationality or otherwise;

(iv) threaten, abuse, disrupt, stalk or otherwise violate the legal rights (including rights of privacy and publicity) of others;

(v) use any information or material in any manner that infringes any copyright, trademark, patent or other proprietary right of any party;

(vi) make available or upload files that contain a virus, worm, trojan or corrupt data that may damage the operation of the computer or property of another;

(vii) collect or store personal information about others, including email addresses; (viii) advertise or offer to buy or sell goods or services for any commercial purpose, unless such communication facility specifically allows such messages;

(ix) impersonate any person or entity for the purpose of misleading others;

(x) violate any applicable laws or regulations;

(xi) use the Website/Services in any manner that could damage, disable, overburden or impair the Services or interfere with any other party's use and enjoyment of the Services;

(xii) post, publish, distribute or disseminate material or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information or confidential information disclosed in the course of employment or under a confidentiality agreement);

(xiii) attempt to gain unauthorised access to any of the Services, other accounts, computer systems or networks connected to the Services through hacking, password mining or any other means. Monitoring.

We have no obligation to monitor the Services but shall be entitled to review materials posted to a communications facility and, at our sole discretion, to remove any material that breaches these terms and conditions or is otherwise objectionable.

RESTRICTIONS

You acknowledge that Your use of the Service shall be strictly for personal use and in no way whatsoever for commercial use. You are only permitted to download, store, make copies of, burn, the Content for personal use. You shall not attempt, assist or encourage the circumvention or modification of any part of the Service and the Site, including security, technology or software. You are not permitted to upload anything from the Site to the Internet. File sharing is strictly prohibited. You acknowledge that Your use of the Service is provided on an `as is` basis and We reserve the right to alter the Content at any time.

PURCHASING TERMS

a. Agreement to pay. You agree to pay Us for all Content You purchase through the Service and further agree that We may charge You for such Content via the payment method You designated during registration for any additional amounts (including any taxes and late fees, as may be applicable) as may be accrued by You. In the event that You wish to change Your payment method or status You must do so in the `My Account` section. You acknowledge that time for payment is of the essence and You are responsible for the timely payment of any and all fees due. You further acknowledge that You are responsible for providing us with a valid credit card or other valid payment method to enable Us to receive any payments due.

b. Right of refusal. We reserve the right to refuse sale of Content or access to the Service for any reason.

c. Refunds. All sales are final and all charges are non-refundable.

d. Right to change prices and availability of Content. Prices and availability of any Content are subject to change at any time. In the event of a price drop or promotional offer We do not offer refunds or price protection.

e. Sales. We sell Content to end users only and not to any person, firm or company that has an intention to resell.

f. Taxes. It is Your responsibility to pay any governmental taxes imposed on Your purchases (as applicable).

g. Payment Methods. Your obligation to make payment for purchases survives any termination of Your use of the Service.

h. Electronic Signatures and contracts. In order to use the Service You should have the ability to enter into agreements and / or to make purchases via electronic means. You acknowledge that any electronic submissions constitute Your agreement and intent to be bound by such an agreement and to pay for any purchases made via such agreements.

i. Delivery of Content. In the event that technical problems delay or prevent delivery of Content Your sole and exclusive remedy shall be to receive a refund of the price paid or replacement of such Content, as determined by Us.

j. Typographical errors. In the event that any Content is accidentally mispriced due to constant replacement or addition to the Content available to You We reserve the right to decline Your order where such order is based on a typographical error. Privacy Policy.

Unless otherwise expressly stated in this Agreement, the Service is subject to Our privacy policy which can be found at http://www.erasedtapes.com/privacy and which forms part of this Agreement. If You have not already read this policy please do so.

RIGHT TO EXPLOIT

By inputting data into the Service You agree that We may copy, transmit, display, publicly perform, adapt or sublicense such information to provide, including to promote, the Service and / or respond to legal claims, threats or requirements. Should this involve use of any proprietary rights owned by You, You hereby grant Us a perpetual non-exclusive worldwide royalty free license to use such rights. You warrant that You own any such rights and therefore are able to grant a license.

INTELLECTUAL PROPERTY

You acknowledge that We own / license all of the Content and are the owners / licensees of any and all intellectual property rights subsisting in the Content and the Service and that such rights are protected by the applicable intellectual property laws. As such You shall not use any intellectual property right in any way whatsoever unless permitted to do so by Us in this Agreement. You agree not to create derivative works, reproduce, rent, lease, loan, modify, adapt, change, alter, sell, distribute or amend any part of the Service. You shall at all times use the Service in accordance with such ownership rights and the applicable laws. Erased Tapes reserves the right, in its sole discretion, to reject, refuse to post or remove any posting (including private messages) by you, or to restrict, suspend, or terminate your access to all or any part of the Erased Tapes Services at any time, for any or no reason, with or without prior notice, and without liability.

FEES

You acknowledge that Erased Tapes reserves the right to charge for the Erased Tapes Services and to change its fees from time to time in its discretion.

TERMINATION

We may at Our discretion, at any time and without notice to You suspend and / or terminate Your account, use of the Service and access to the Site if at any time You fail to, or We suspect that You have failed to, comply and adhere to the terms and conditions of this Agreement. You shall remain liable for any and all payments owing on Your account up to and including the date of termination.

DISCLAIMER AND WARRENTIES

a. By agreeing to the terms and conditions of this Agreement you accept that Your use of the Service and the Site is at Your sole risk. The Site and the Service are provided on an `as is` and `as available` basis and without warranties of any kind wither express or implied, to the extent permitted by law.

b. We shall make all reasonable efforts to ensure that Your use of the Service shall be uninterrupted and error free but We do not guarantee, warrant or represent that Your use shall be uninterrupted and error free and you acknowledge and agree that We may from time to time and without notice to You suspend, remove or cancel the Service for indefinite periods.

c. We shall make all reasonable efforts to protect information submitted by You but You acknowledge and accept that Your submission of such information is at Your sole risk and We are in no way liable to You for any loss or liability relating to such information.

d. We shall make all reasonable efforts to ensure that the Site is and will continue to be free from viruses, corruption, loss or other security intrusion but You acknowledge that We have no liability in relation to such.

e. In no way whatsoever, to the extent permitted by law, shall We, including but not limited to Our directors, employees and agents, be liable for any direct, indirect, consequential, incidental or special damages arising from Your use of the Service and the Site in any way whatsoever.

THIRD PARTY WEBSITED AND MATERIALS

We are not responsible or liable for the content, functionality, accuracy and viability of any other website linked to the Site. We do not endorse any other website.

NO PARTNERSHIP

Nothing in this Agreement shall be deemed to constitute a partnership, agency or joint venture between You and Us.

NOTICES

Any and all notices sent by Us may be sent via e-mail to the e-mail address used for the Service or registered post to the postal address used for the Service. Any and all notices shall be deemed effective on the date of delivery.

CHANGES

We reserve the right to modify, alter, change, amend, update, revise in any way whatsoever this Agreement. Such modifications, alterations, changes, amendments, updates, revisions shall be deemed immediately effective and shall form part of this Agreement.

CONTINUED USE

Your continued use of the Service shall constitute Your acceptance of any such modifications, alterations, changes, amendments, updates, revisions.

ENTIRE AGREEMENT

This Agreement sets forth the entire agreement between You and Us with respect to the Service and the Site. This Agreement supersedes any prior agreements.

SEVERANCE

Should any part of this Agreement be deemed unenforceable or invalid the unenforceable or invalid part of this Agreement shall be struck out. The remainder of this Agreement shall remain effective in full.

COMPLIANCE WITH LAW

The Site and the Service are controlled and operated in England. You agree to abide by the laws of England which apply to Your use of the Service and the Site.

GOVERNING LAW

This Agreement is governed by English law. Your use of the Service may also be subject to the laws of other countries. You agree that exclusive jurisdiction lies with the Courts of England.

PRIVACY

PRIVACY POLICY

We recognise that your privacy is very important to you and that it is your right to control your personal information. We know that providing personal information is an act of trust and we take that trust seriously.

PERSONAL INFORMATION

If you register for any of the Services you will be asked to provide basic personal information. The information is used solely for notifying you of changes or updates to the Website/Services. Erased Tapes will not store your credit card or debit card details. Further Erased Tapes will not sell, rent or otherwise disclose any of your personal information, including your email address, to any third party without your consent unless: 1) we are required to by law; or 2) if it is necessary to provide the Services.

COMMUNICATIONS FROM US AND MAILING LISTS

In order to keep our users informed about the operation of our Website/Services, we may send e-mails and announcements to your personal email address that you have provided to us upon registration. We may also offer options for you to sign up for our mailing lists without having to use any product or service. For additional information and offers, we give you the option of joining our mailing lists.

PAYMENT INFORMATION

If you pay Erased Tapes for the Services, your payment information will only be used to check that it is a valid method of payment and to process your payment. No payment information is kept by Erased Tapes other than to facilitate the provision of Services to you.

YOUR RIGHTS

If you are a registered user, you have certain rights under the 1998 Data Protection Act. You have the right to be told what personal information we hold about you on our database. Should you wish to exercise that right, or if you have any questions concerning the Erased Tapes privacy policy, please write to us via Customer Services.

AGGREGATED INFORMATION

To monitor and improve the performance of our technology, we capture other data such as search criteria, results, downloads and purchases. We also gather information such as date, time, connection speed and IP address of all service users. We keep this information for our internal security audit log, aggregate trend analysis and system administration. We sometimes use third party service providers to help us track the activity and user flows within our service. These third parties may use temporary cookies and/or web beaconing technology to facilitate such tracking. Such tracking would track an individual user's movements but the data would not be tracked in a personally identifiable way. Such data would be stored and analysed on an aggregated basis solely for the purpose of internal analysis by Erased Tapes to improve the Service.

SECURITY

Erased Tapes has implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorised access or improper use. We employ SSL encryption to secure your personal data and payment information. We will continue to enhance our security procedures as new technology becomes available. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

FAQ

For customer services requests, email us at: store@erasedtapes.com

ORDERS


Can I add an item to an order I've already made?

We are unfortunately unable to add items to existing orders.

Can I combine more than one order to be shipped together?

We are unable to combine any orders.

My order includes a physical pre-order item - will you send out my package when everything is in stock?

We will hold your entire order until the pre-order release is ready to be dispatched.

My order includes a digital pre-order item - how do I download it?

You will receive an email on the day of release informing you that the digital pre-order is available to download. You can then login to your account, select manage orders, select the order number and download.

RETURNS


Can I return my purchases?

We do not accept returns of download products, but offer a returns policy on all physical items.

The item is faulty, what should I do?

We will replace any faulty item free of charge. Please contact us via Customer Services and we will promptly get back to you. We will require you to return the faulty item(s), but you will be reimbursed for your return postage. Please do not return faulty items to us without contacting us first.

PAYMENTS


What forms of payment do you accept?

You can currently pay via PayPal. Paypal accepts Visa, Mastercard, Solo, American Express and payments from your bank account. Is the payment process secure? All our secure forms are 128bit SSL encrypted. Check our secure certificate at Geotrust.

Why is there a delay when I pay with Paypal?

There are two ways to pay for products using PayPal. One uses your credit card and the other uses your bank account.

1) Using your credit card. If you pay PayPal using a credit card then once PayPal have successfully charged your card they notify us. This process is pretty much instantaneous which means you can go straight to your downloads. This is the method we recommend in the Erased Tapes Store.

2) Using your checking account. If you choose to pay PayPal directly from your bank account (they call this a PayPal eCheque), then this takes PayPal from 4 to 6 days to collect the money from your bank account. Once they have successfully collected the money they then notify us. Only then will you have access to download your order. Some people new to PayPal choose the eCheque payment method without understanding the delay it would cause and unfortunately, there is nothing we can do to speed up this process.

PERSONAL DETAILS


Are my account details private? What do you do with the information?

Your account is completely private. We do not give your email address to any third parties, and you will receive no promotional mailouts from Erased Tapes unless you subscribe to our newsletters.

NEWSLETTER


How do I subscribe to the newsletters?

You can subscribe to the label newsletters on the label homepages – erasedtapes.com/home. You can subscribe to all the artist newsletters on the artist pages.

How do I unsubscribe from the newsletters?

At the bottom of every mailout there is an unsubscribe link, select this and you'll never hear from us again.

Will you sell my email address to third parties?

Erased Tapes will never sell your email address to third parties. We may well send you information on other artist and releases in the Erased Tapes family, but that’s as far as it goes!

DOWNLOADS


Why can't I find my downloads when I log into my account?

Most commonly this will be because you have more than one user account with us and you are logging into the wrong account! Please check that you are logging into the same account that you used when making your purchase.

What happens if my download is corrupt/has glitches in it?

Please let us know immediately - if there is any problem with a file then we need to replace it as soon as possible. You can contact us via Customer Services

What happens if I accidentally delete all my downloads from my hard drive?

Once you have successfully downloaded a track from The Erased Tapes Store, the transaction is completed and the file becomes your responsibility. Make sure you backup your purchases! We place no restrictions on the number of copies you make.

The download won't start?

This could be because of slow connection speeds. Download speed problems will almost always be caused by local or network issues. - If you are using a dial-up connection, for instance, you can expect even just a couple of tracks to take quite a while to download. - For broadband users, there are all sorts of things that can clog up your connection. If there are any network issues anywhere between your ISP and our servers it will slow the download speed down. These are most commonly temporary issues that get resolved after a short while so our best advice is just to try again a bit later. If you are still experiencing problems please contact us via Customer Services and we will check the files.

The track I downloaded isn't what I asked for?

Please let us know immediately - if there is any problem with a file then we need to replace it as soon as possible. You can contact us via Customer Services.

Do you use DRM?

Files have no DRM or copy protection built in - we strongly believe that people should be treated as customers and not potential criminals.

Where is my download? I can't find the zip?

Sometimes browsers (such as Safari) automatically unzip your download. Check your downloads folder and desktop where the folder name will be the release name or the catalogue number for example: Album Download - Erased Tapes Collection I - ERATP010.

SHIPPING


How is postage calculated?

Our postage prices are based on DHL postage prices plus packaging costs and insurance (optional).

Do you ship internationally?

Yes, we ship internationally.

Will I be charged VAT and customs charges if ordering for delivery to a country outside the UK?

VAT For customers ordering for delivery to a country outside of the EU the prices payable for goods are exclusive of VAT and local taxes and the customer is responsible for payment of any local taxes payable including VAT, and will be required to pay extra for delivery and clearance where necessary. Customs charges If you are ordering goods for delivery outside of the EU, please note that your parcel may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be paid by you. Erased Tapes has no control over additional charges in relation to customs clearance. We recommend that you check with your local customs officials or post office for more information regarding importation taxes / duties that may be applicable to your order. You will be the importer of record and responsible for any import VAT and duty that may be borne. In addition, any charges for import clearance will be borne by you, the customer.

How long will it take for my order to arrive?

We ship orders using standard post unless otherwise selected - deliveries should reach you within 1-5 days within Europe. For international orders delivery times will depend on your location. Packages over 2kg will be sent using courier service, these usually arrive within 1-8 days of dispatch, anywhere in the world. Can I insure my deliveries? If you wish to insure your order during postage this can be done for an additional cost. This option is given by the shopping cart during the check out process.

Will my order arrive in good condition?

The Erased Tapes Store team pays great attention to the way that orders are packed, and we try our best to get your orders to you in mint condition. We employ a dedicated team of packing staff who pack orders securely and tidily in specially made recycled cardboard packaging.

You dispatched my order a while ago and I haven't received it, is it lost?

The postal service will consider a package lost after 20 working days have passed from the day it was shipped to you if you’re based in Europe. International packages will be considered lost after 30 working days have passed. Please contact us via Customer Services if this time has lapsed.

For demo submissions, email us at: hello@erasedtapes.com


DEMOS
Please always provide a link to your music, link to your website, a short biography and background on the music being submitted. We will be in touch with any submissions we are intrested in, so please do not resubmit or send multiple emails.


CREDITS